DELIVERY


FAQs delivery returns privacy & cookie policy terms & conditons

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No deliveries are made on weekends or public holidays


Please note that your order cannot be processed by our delivery partner on public holidays, so these days do not count as working days


Please find below an overview of the shipping options and times. If no one is available to accept delivery of the order, you will have the option to arrange for an alternative delivery date or be given additional information about the collection of your order from the courier company


  • Delivery to all areas in Qatar within 2-3 working days.


  • For all orders of 299 QAT and above: Delivery will be free of charge


  • For all other orders below 299 QAT: Delivery fee will be 15 QAT


  • For all COD orders: Cash on delivery orders will be charged a fee of 15 QAT


Yes, you can ship to a different address. When you are in the checkout process you will be invited to enter and select the billing and shipping address


  • In such a case please contact our Customer Service centre on: 800 435 8, Sunday to Saturday 09:00 am to 09:00 pm / 7days (QAT)


  • E-mail : Support@Faces.com and WhatsApp 971 56 329 9905


If no one is available to accept delivery of the order, you will have the option to arrange for an alternative delivery date or be given additional information about the collection of your order from the courier company


  • Orders may not be shipped to P.O. boxes, AFO/FPO addresses or to any address outside the QAT


  • Orders are delivered Saturday through Thursday, excluding Friday and public holidays
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